- Chat/email/web/telephone support - for technical assistance
- Software/firmware updates - for all software and firmware updates and upgrades
- Hardware replacement - advance exchange for replacement of defective hardware
More than a traditional break-fix service, SonicWall Silver Support is a multi-layered security offering that provides you with access to critical firmware updates and upgrades plus expert technical assistance and hardware replacement to keep your SonicWall solution performing optimally.